California Consumer Privacy Act Requests Webform
This page contains a webform for California residents to submit requests pursuant to the California Consumer Privacy Act (“CCPA”) to Fox Factory, Inc. and its subsidiaries (collectively “Fox,” “we,” “our,” “us”).
This page describes the information we need to identify you in our records or verify your identity in order to respond or process your request, when you can expect a response, and other important information.
1. Definitions
- Request to Know. A request for information about the categories of personal information we have collected about you, the categories of sources from which we collected the personal information, the purposes for collecting the personal information, the categories of third parties with whom we have shared your personal information, and the purpose for which we shared your personal information (“Categories Report”). You may also request information about the specific pieces of personal information we have collected about you (“Specific Pieces Report”).
- Request to Delete. A request that we delete your personal information that we have collected from you.
- Verify. A process to determine that the consumer making the request is the consumer about whom we have collected the personal information.
2. Verification Process
In order to verify your identity to honor these requests, we may require the following information from you:
- Request to Know Categories Report: we will verify your identity by asking you to provide your name, email address, and billing address.
- Request to Know Specific Pieces Report: we will verify your identity by asking you to provide your name, email address, and billing address as well as a signed declaration* under penalty of perjury verifying your identity.
- Request to Delete: we will verify your identity by asking you to provide your name, email address, and billing address.
3. Authorized Agents
You may use an authorized agent to exercise your rights on your behalf. If you are making any of the requests above through an authorized agent, we will request written authorization from you and will seek to verify your identity in the manners stated above (depending on the request type) or we will accept a legal Power of Attorney under the California Probate Code to the authorized agent. To make a request using an authorized agent, please upload such documentation using the form below.
4. Timing
We will respond to Requests to Delete and Requests to Know within 45 days, unless we need more time in which case we will notify you and may take up to 90 days total to respond to your request.
5. Additional Information
If you make a Request to Delete, we will not delete personal information on archived or backup systems until the archived or backup system is next accessed or used. We will maintain records of requests that are made that include the date of request, nature of request, manner in which the request was made, the date of our response, the nature of our response, and the basis for any denial of the request if it is denied in whole or in part.