Under certain circumstances, a shock can become what is generally recognized as "stuck down”. If your rear shock has not returned to its original neutral length (eye-to-eye position), DO NOT attempt to disassemble the outer air sleeve or any other part of the shock. Air has become trapped in the air negative chamber, and can potentially cause serious injury if you attempt to disassemble a shock with this condition.
If your shock is stuck down, immediately return it to FOX Racing Shox or an Authorized Service Center for service.
WARNING: Do not attempt to pull apart, open, disassemble, or service a shock that is stuck down. Proceeding any further risks your suffering of SERIOUS INJURY or DEATH. Contact FOX Racing Shox or an Authorized Service Center for professional assistance.
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